Last Updated: 2026
Website: https://jawanauto.com/
Welcome to Jawan Automobiles. By accessing our website or availing any of our services, you agree to comply with the following Terms & Conditions. Please read them carefully.
1. About Jawan Automobiles
Jawan Automobiles is an authorized Maruti Suzuki service provider operating in Ernakulam District, Kerala. We run two service facilities:
- Muvattupuzha (Vazhappally) – Authorized Maruti Suzuki Arena & NEXA Service Center
- Kothamangalam – Authorized Maruti Suzuki Service Center
We provide servicing and repairs strictly as per Maruti Suzuki guidelines and standards.
2. Scope of Services
Our services include, but are not limited to:
- Maruti Suzuki Free & Paid Periodic Services
- Arena & NEXA Vehicle Servicing
- Major and Minor Mechanical Repairs
- Denting & Painting (Body Shop Services)
- AC, Electrical & General Repairs
- Wheel Alignment, Car Wash & Detailing
- Cashless Insurance Repairs (approved insurers)
- Pickup & Drop Services (within limited radius)
All services are carried out using approved processes, trained technicians, and authorized equipment.
3. Service Estimates & Payments
- Service estimates provided are approximate and based on initial inspection.
- If additional repairs or replacements are identified during servicing, customers will be informed and approval will be taken before proceeding.
- Full payment must be completed before vehicle delivery, unless a prior written agreement exists.
4. Warranty & Use of Genuine Parts
- Warranty coverage applies strictly according to Maruti Suzuki’s official warranty policy.
- We use Maruti Genuine Parts and recommended oils by default. Any alternative part usage must be requested by the customer in writing.
- Paint warranty (up to 5 years) is subject to usage conditions, exclusions, and manufacturer terms.
5. Insurance & Cashless Claims
- Cashless insurance repairs are subject to insurance company approval and policy terms.
- Jawan Automobiles is not responsible for claim rejections, delays, depreciation amounts, or deductions imposed by insurers.
6. Pickup & Drop Facility
- Pickup and drop services are available within a 10–15 km radius, subject to availability.
- Customers are responsible for removing personal belongings from the vehicle. Jawan Automobiles is not liable for loss or damage of personal items.
7. Delivery Timelines
- We aim for same-day or timely delivery wherever possible.
- Delays may occur due to spare part availability, insurance approvals, technical complexity, or unforeseen circumstances.
8. Limitation of Liability
- Jawan Automobiles shall not be liable for any indirect, incidental, or consequential losses.
- Our liability, if any, is limited strictly to the value of services performed on the vehicle.
9. Changes to Terms & Conditions
Jawan Automobiles reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.
10. Contact Information
Muvattupuzha Branch (Head Facility):
17A, 17B, Jawan Automobiles
M C Road, Vazhappally
Ernakulam, Kerala – 686669
Kothamangalam Branch:
Jawan Automobiles
Kothamangalam, Ernakulam District, Kerala
Phone:
+91 89433 45501
+91 89433 45505
Email:
jawanauto@gmail.com
Working Hours:
Monday – Saturday: 8:30 AM to 6:30 PM
Sunday: Closed
